What is the Privacy Policy?
The following statement sets out Our policy relating to the collection, storage, and use of personal information in the course of its business.
In this policy:
“we,” “us,” “our,” or “Website” means ThunderX.
We take our obligation to safeguard personal information about our clients seriously.
This Privacy Policy is in addition to Our Terms of Use and should be read in conjunction with the Terms of Use.
By using this website, opening an account, or placing wagers through Our website or apps, you agree to be bound by the terms of this Privacy Policy.
We review our Privacy Policy from time to time and reserve the right to amend this policy at any time by posting the updated version on our website.
It is your responsibility to ensure that you keep up-to-date with the current Privacy Policy.
You should review this page periodically so that you are updated on any changes.
Personal Information
Types of Personal Information we may collect include:
- Name
- Date of birth
- Residential and postal address
- Gender
- Email address
- Telephone numbers
- Financial information
- Identification documents such as passport, drivers licence, birth certificate or utility bills
- Personal preferences
- Website and app activity
- Competition or promotion responses
- Profession or occupation
How we collect Personal Information
We collect personal information through lawful and fair means.
We may collect information when you:
- Register for an account
- Access or use our website or apps
- Use our services
- Participate in promotions or competitions
- Contact us through email, phone, SMS or social media
- Provide feedback through our website
We may also collect information from third parties such as:
- Credit reporting agencies
- Law enforcement agencies
- Government authorities
- Identity verification providers
Personal information may also be collected through cookies.
Why we collect Personal Information
- To allow you to register as a client
- To provide our services
- To communicate with you
- For marketing and promotional purposes
- To analyze and improve our services
- To prevent fraud or suspicious activity
- To comply with legal and regulatory obligations
Disclosure of Personal Information
ThunderX does not sell personal information.
We may disclose personal information to trusted partners including:
- Payment providers
- Hosting companies
- Verification services
- Marketing partners
- Government or regulatory authorities when required by law
Security of Personal Information
We take reasonable steps to protect your personal information and store it on secure servers protected by advanced security technologies.
Our services support secure SSL connections including TLS 1.2 and TLS 1.3 encryption.
You are responsible for keeping your username and password confidential.
Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary.
Some personal information may also be updated through your account settings.
Overseas Transfer
In some cases your personal information may be transferred overseas for operational or legal purposes.
Non-Personal Information
We may collect non-personal information such as IP address, browser type, and usage statistics to improve our services.
Cookies
Cookies are small pieces of data stored by your browser that help improve your browsing experience.
You can disable cookies in your browser settings if desired, although some features may not function correctly.
Third Party Cookies
Third-party advertising partners may use cookies to measure advertising performance and provide relevant ads.
Complaints
If you have any complaints regarding how we handle personal information, please contact our support team.